1. Registration

How do I register as a buyer on handtoolsB2B.com?

  • In order to become a new member of handtoolsB2B.com, click the Sign Up Now icon on the top right corner of our home page to access our registration form. Next, complete the registration form. When you have finished, take a minute to read the Terms of Use document. If you agree with the Terms of Use, click the "I Accept" button at the bottom of the registration page to complete your registration.
  • Certain fields on the registration form are required information. They are marked with a red asterisk. Your information is very important to us, so the system will check your input automatically. If the system detects invalid or missing information, it will return an error message. The invalid items will be highlighted in red to help you spot what needs to be corrected or added to your form.

Choosing a Log-In ID and Password

  • Your Log-In ID and Password must be between 4 and 15 characters long. You may use letters (a-z), numbers (0-9), a hyphen (-) or an underscore (_), but your Log-In ID and Password must not contain any spaces. The Log-In ID and Password are not case sensitive.

Choosing a Hint Question

  • The hint question/answer is required so that if you forget your password, you can be provided with a new one while still retaining your Log-In ID and profile details.
  • Choose a hint question from our pull-down menu. Next, fill in an answer. Your answer can be a maximum of 15 characters long. If you forget your password in the future, we will ask you for your hint question/answer. If you respond correctly, we will send you a new password via your registered email address. Please make sure that the email address you enter on the registration form is correct.

2. Log-In

Having trouble logging in?

If you are already a member of handtoolsB2B.com, and are having trouble logging in, perhaps you have one of the following problems:

  • You may have typed your password and/or Log-In ID incorrectly. Please check them both and try again.
  • If you have forgotten your password, please click the "forgot your password?" link below the Log-In box. We will ask you the hint question you chose on the registration form. If you answer the question correctly, our system will randomly generate a new password for you. We suggest that you change this password immediately once you receive it. (See "Preferences" below for more details.)
  • If you have forgotten your password and also cannot recall your answer to the hint question, our system will create a new answer for you and send it to your registered email address.
  • If you have forgotten your Log-In ID, please contact us at service@asiatrademart.com.
  • If you have read the above information and are still having difficulties logging in, please email us at service@asiatrademart.com with the exact nature of your problem so that we can attempt to solve it as soon as possible.

Please Note:We suggest that you Log Out each time after using handtoolsB2B.com. This is a security measure to ensure that you are the only person accessing your account.

3. ePDA Functions

What is ePDA?

  • ePDA is our specially created electronic Personal Digital Assistant system. It is a set of business management tools to aid you in locating, organizing and exchanging information with global business contacts and trading associates.

What is the Search Function?

  • Our powerful search engine allows buyers to easily locate information on all kinds of suppliers and their products by entering either a product or company name, or by selecting one of our practical product categories.

Search Tips

  • If you already know the classification of the product for which you are searching, simply select a category from our main list. You will then be provided with a more specific product subcategories list. Select a subcategory, and a list of supplier company names will appear. From there you can click on the company names to view their individual web pages.
  • There are several advanced search instructions available to you. They are the following:

    -"AND" operator
     Example of search command entered:#FF9900
    Using a space between two search words will return items that contain both of the words, such as door and fasteners.

    -"OR" operator
     Example of search command entered: door,fasteners
     Using a comma between two words (but no spaces) will return items that contain either word, such as door or fasteners.

    -"Exact" operator
    Example of search command entered: "door fasteners" Using quotes around a set of words will return items with the words in that exact sequence, such as "door fasteners", not "fasteners door".

What do Supplier Web Pages display?

  • A supplier web page provides a profile of a company, including contact details and background information. A supplier page may also include an online product catalogue with pictures of featured items. While viewing a supplier web page, members of the site can easily store contact information about a particular company by clicking on the "Contact List" icon at the top of the page.

How do I use the online Product Catalogue?

  • The online product catalogue of a supplier web page presents the features of individual products. It also provides the following functions:

-You can view a large image of a specific product on a supplier web page simply by clicking on it.
-To examine a product very closely, click the Zoom icon at the bottom right corner of the large product image to move to the third viewing level.
-As a member of the site, you can use the Bookmark function to store product information in your personal Bookmark list for later reference.
-Members can conveniently make instant inquiries to suppliers regarding specific products by clicking on the "Inquiry" icon at the top of a product image. The inquiry will automatically include the product details.

What is ePDA email?

  • Each member of handtoolsB2B.com receives a free web-based email account. Your mail folders appear on the left hand side of the page. Your lists of mail messages appear in the top right frame of the page, and the message contents appear in the lower right frame of the page, according to which mail message you have selected. You can use your email account to effortlessly conduct inquiry communications with trading partners.

What are the ePDA email functions?

  • Compose Mail. To create a new email message, click the Compose button.
  • Create Folders. Create new folders in which to store and organize your messages by clicking on the Create Folders button.
  • Receive Mail. Check for new messages by clicking the Receive Mail button.
  • Reply. Reply to received messages by clicking the Reply button.
  • Forward Mail. Forward messages to business associates or friends by clicking the Forward button.
  • Delete Mail. Delete old messages by first selecting the messages and then clicking the Delete Mail button.

What is a Bookmark?

  • The Bookmark function assists you in creating a list of your favorite products. Bookmarks help you to effortlessly file away records of products of interest for easy later reference, while you are browsing company web pages.

How do I use Bookmarks?

  • After performing a search for either a company or product(s) in which you are interested, you will be presented with a list of search results. By clicking on a particular company name, you can view the company contact details as well as several of their featured products in their online product catalogue. When you spot a product of interest in an online product catalogue, simply click on the product picture to select it. Next, click on the Bookmark icon at the top of the page. The item will immediately be added to your Bookmark list, along with a message to let you know that your Bookmark was successful.

What details do Bookmarks store?

  • Bookmarks store the following information:

- Thumbnail sketch of product
- Product model number
- Brief description of product

What are the Functions of Bookmarks?

  • Review a product. To review a product in your Bookmark list, simply click on the thumbnail sketch of the item. You will be presented with a larger picture of the product. To enlarge the image even further, click on the Zoom icon at the bottom right corner of the product image.
  • Edit Bookmarks. You can edit the arrangement of your Bookmarks by clicking on the Edit Bookmarks icon. For example, you can organize your Bookmarks by creating, renaming or deleting folders. You can also use this function to move Bookmarks from one folder to another.
  • Delete. To delete a product Bookmark(s) from your list, mark each item you wish to delete by clicking on its corresponding selection box in the Delete Items column. Next, select the Delete Items button at the top of the column to remove the Bookmark(s).

What is the Contact List?

  • The Contact List is your personalized online database with which you can record important information on trading partners and business connections.

How do I use the Contact List?

  • After performing a search for either a company or product(s) in which you are interested, you will be presented with a list of search results. By clicking on a particular company name, it will bring up the web page of that supplier/company. You can add these company contact details conveniently and easily to your personal contact list by clicking the Contact List icon at the top of the page.

What details does the Contact List store?

  • Company details stored in the Contact List are the following:

-Company Name
-Email Address
-Telephone Number

What are the Functions of the Contact List?

  • Company Home Page. You can use your personal Contact List to access company home pages quickly by clicking on the company name.
  • Email. To send an email message to a company in your Contact List, simply click on the email address.
  • Download. By clicking the green arrow icon next to a company name in your Contact List, the Download function allows you to save that company's information in a vCard format to a local disk. From there it can easily be transferred to certain PDA machines such as the Palm Pilot.
  • Delete. The Delete function allows you to remove a company name from your contact list by simply clicking on the trash can icon next to the company's name.
  • Edit. Edit your Contact List by clicking on the Edit Contact List icon. For example, you can organize your Contact List by creating, renaming or deleting folders. You can also use this function to move company contact information from one folder to another.

What are Preferences?

  • The Preferences function in the ePDA system allows members to change their personal profiles. You can change/update the following information in Preferences:

    -Your password. (Please note that your Log-In ID is permanent and cannot be changed once you have registered.)
    -Your contact details, such as telephone number, address, etc.
    -Buyer Privacy. If you do not want your contact information shared with suppliers, please change your settings here.

4. Support

  • If you cannot find the information you are looking for in Help, please contact us at service@asiatrademart.com. We will attempt to answer your questions as soon as possible.

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